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07/14/2020

 

 

 

Face Coverings Required

 

To our Employees, Members, and Guests:

 

The City of Toledo has passed an ordinance, Toledo Municipal Code section 521.12 titled “Face Coverings Required”.  This ordinance requires anyone entering a business to wear a face covering when in areas accessible to and intended for the use of the public or in any outdoor space when not maintaining at least six feet from others who are not members of their own household. 

 

For the branches within the City of Toledo, based upon this ordinance,  the credit union will now be requiring face coverings when entering the credit union branches or when waiting to enter the credit union if unable to maintain six feet of separation from those around you.

 

We continue to encourage our members to use our services via our drive-thru locations, ATM’s, online banking, mobile banking, and telephone banking.   

 

Thank you for your continued membership and support of Champion Credit Union. If you need special accommodations, please reach out to your branch to set an appointment with one of our team members.

   

Regards,

  

Steven M. Grindle

President/CEO

 

 


  

06/15/2020 

  

 

 

 

 

Champion Credit Union Lobby Reopening Plan

 

To our employees, members, and guests:

 

I am certain that many of you continue to monitor the current situation regarding the COVID-19 (Coronavirus) pandemic and how it is impacting the general health and economy of our state and country. Recently Ohio Governor, Mike DeWine, has announced the Responsible Restart Ohio Plan. As part of the Responsible Restart Ohio Plan, Champion Credit Union will begin the process of reopening its lobbies beginning June 15, 2020.

 

Below is an outline of what can be expected upon your return to our branch lobbies. These items are being put into place to create as safe of an environment as possible for our employees, members, and guests as we begin to transition into reopening our lobbies:

 

  1. Our teller staff have been provided with protective shields and will be wearing face coverings unless a doctor has provided a note indicating that the employee cannot wear the face covering due to a pre-existing medical condition.
  2. All members and guests are being asked to wear a face covering when entering a Champion Credit Union branch.  Our staff may ask all members and guests to temporarily remove the face covering so we can verify your identity.
  3. Each location will have strict building occupancy limits with clearly marked areas to stand. Each location will also have a designated waiting area outside of the branch as well. If the waiting area is full, please remain in your vehicle until a spot opens or please proceed to the drive-thru (for locations with a drive-thru).
  4. Each branch will accept walk in requests to meet with a member of our staff to discuss loan, deposit account, and member service inquiries or issues.

 

We understand that not everyone is ready to take the step of re-entering society during these uncertain times. Champion Credit Union is encouraging and is still providing services through our drive-thru locations, ATM’s, online banking, mobile banking, and telephone banking.  If you need special accommodations, please reach out to your branch to set an appointment with one of our team members.

 

Thank you for your continued membership and support of Champion Credit Union. We look forward to seeing you as Ohio continues its path of reopening across the state!

 

Regards,

 

Steven M. Grindle

President/CEO

 

 


 

 

03/23/2020  Lobbies at S Detroit and Sylvania Branches Closed

To protect our members and staff, the lobbies at both the South Detroit and Sylvania branches will be closed until further notice.   These locations will be available for transactions via phone, night depository, and ATM’s.  The Sylvania branch will also be processing transactions via the drive-thru.   

The Laskey office will be conducting transactions via phone, ATM and the drive-thru.  The lobby at Laskey will have very limited access as needed by appointment only.

If you have questions or would like to schedule an appointment to meet with a member of our Laskey team in person, please call 419-407-4140 option 2 for the Laskey Office.

If you’d like to speak with a staff member at the South Detroit Office, use Option 3, or the Sylvania Office, use Option 4.

We continue to encourage the use of the ATM and Virtual Branch.  If you have not already signed up for Virtual Branch, contact us at the number above and we will work with you to get you set up.  

 

We are here for you. If you have special circumstances during this difficult time, please do not hesitate to discuss them with us.

  


 

03/20/2020  Loan Modification/Skip A Payment(s) Available 

We’re committed to helping our members who may be experiencing hardships as a result of the COVID-19 virus.  Because we understand it may be difficult to make payments on time, we are offering our members a no fee loan modification/skip-a-payment option for those affected by the COVID-19 virus.  If you would like to take advantage of this option, you may choose to skip the April, May, or both payments on your CCU loans by completing the request that can be found on the home page.  Just print, complete, sign and return to the credit union to relieve some of the financial stress you may be experiencing. 

If you choose to take advantage of this offer, we will extend your final loan payment by the number of monthly payments you are skipping. Finance charges will continue to accrue on your loan during the month(s) you skip your payment at the rate in your original loan agreement. Premium charges for Credit Protection will continue to accrue on the loan during the skipped payment period.  GAP coverage may have claims reduced due to the skipped payment(s). The loan(s) being modified may not currently be more than 45 days delinquent.  You will be required to make your normal monthly payment on the due date in the month following the skipped payment(s).  Other conditions may apply.  All loan modification/payment skip requests are subject to credit union approval.  For loans secured by a residence that have an escrow account attached to the loan, you understand by modifying the loan and skipping the payment(s), you may experience an escrow shortage which may cause an increase to your minimum monthly payment during the following escrow recalculation period.

 

If you have a Visa Credit Card with us, we are extending this offer to our Visa Cardholders as well.  A message will appear on your CCU Visa Statement regarding this.  If you would like to skip your minimum monthly payment on your CCU Visa, you don’t need to fill out a form, simply skip the payment(s) in April, May, or both, and resume your payment in June.  Finance charges will continue to accrue.  You may still choose to make your monthly payment. 

 

We’re all in this together, and Champion Credit Union is here for you.

If you have any questions regarding this, please reach out to any staff member and we will be happy to help in any way we can. 

 


 

3/16/2020  Lobbies Closed Except By Appointment

To protect our members and staff, we will be conducting most transactions at both the Laskey and Sylvania offices via the drive-thru.  At all branches we will be available by phone.   The lobbies will be closed until further notice except by appointment.

If you have questions or would like to meet with a member of our team in person, please call 419-407-4140.  

Use option 2 for the Laskey Office,

Option 3 for the South Detroit Office, or

Option 4 for the Sylvania Office.

We encourage the use of the ATM and Virtual Branch.  If you have not already signed up for Virtual Branch, contact us at the number above and we will work with you to get you set up.  

We are here for you. If you have special circumstances during this difficult time, please do not hesitate to discuss them with us.

 


  

3/12/2020  COVID-19 (Corona Virus)

Champion Credit Union is monitoring the COVID-19 (Corona Virus) in Northwest Ohio.  We would like to assure you that we have procedures in place in the event of a major outbreak in the area and will update our website with any changes to our business hours or office accessibility.  We encourage all of our members and our staff to utilize the following recommendations to minimize your risk and the risk to others:

Promote respiratory hygiene/ cough etiquette

Disinfect shared items

Cover your mouth and nose when your sneeze or cough/cough and sneeze into the crook of your elbow

Clean/wash your hands often

Avoid touching your eyes, nose, or mouth

Stay home when you are sick and check with a health care provider when needed

Have and use infection control supplies (hand sanitizer, tissues, disinfecting wipes/spray for shared items)

Limit the frequency and type of face-to-face contact (e.g. hand-shaking, shared workstations)

Monitor local media for timely and accurate pandemic information, on the spread, counter measures and elimination of a virus, and when to resume normal operations