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Virtual Branch


Virtual Branch

Access your account balances and history

Transfer funds & make loan payments

Schedule automatic transfers

View copies of cleared share draft checks

Send/receive secure emails to & from CCU

eStatements

The convenient, safe way to get your statements

Go green by going paperless

View six months of statements online

PayIt Bill Payment Service

Convenient way to pay your bills with just a click

You choose when to pay or make it even easier by

scheduling your payments with auto pay

Mobile Money

Access an easy to read mobile version of Virtual Branch

Get your balances and account history

Transfer funds & make loan payments

Manage PayIt bill payments

Virtual Loan

Apply online for competitive rate CCU loans (use your account

number and audio response PIN or create an application without one)

Virtual Branch Login

Mobile Optimization Directions

To sign up for Mobile Money:

  • Log in to your Virtual Branch
  • Click on the self-service tab
  • Locate the Additional Services Tab and click on that tab
  • Click on Mobile Money under the Additional Services tab
  • Complete the steps given to activate your mobile device
  • You will be sent a text message with a link to complete the setup on your mobile device. You can use this link to create a quick link to a special website optimized for use with your smart phone.

To create a quick link icon (“App”) on the home page of your mobile device to a special website optimized for use with your smart phone:

  • Opened the link sent via text message
  • Bookmark the link (follow your phones instructions on how to bookmark)
  • Add the bookmarked link to your home page
  • Rename the icon “CCU Mobile”, or you can use it as is.
  • From then on, just click on the icon to open the link.
  • You have now created your very own Champion Credit Union Mobile Money quick link “App”!

Note: For iPhone users on your first login attempt if you are receiving an error message due to time out issues it maybe because of an outdated link. To correct this delete the bookmark/icon and resend a new one via Virtual Branch or you can bookmark the link within the Safari Browser (as opposed to the home-screen).


 

Virtual Branch Alerts Guide

Guide To Setting Up Electronic Alerts

Stay informed on your finances with electronic alerts. Various alerts are available and customizable to your specific needs. If you’d like to be notified when a deposit posts to your account; if your balance falls below a certain amount; or when a particular check clears your account, there’s an alert for that! So if you’d like help staying on top of your finances, check out the guide below for directions on how to set up electronic alerts on your account and to see a list of the alerts that are currently available.

  • Log in to your Virtual Branch
  • Click on the Self Service Tab
  • Locate the Alerts Tab
  • The alerts have been divided into categories: Account Alerts, Transfer Alerts, Bill Pay Alerts, General Alerts, and Alert History
  • Click on the alert you would like to set up

Account Alerts - Account Alerts will notify you when specific banking events or transactions occur. For example, when an account balance dips below x amount.
Transfer Alerts - Transfer Alerts will notify you when a scheduled transfer is unable to process or when a final in a series of recurring transfers you setup has been completed.
Bill Pay Alerts - Bill Pay Alerts will notify you when specific bill pay events occur. For example, a payment reminder alert.
General Alerts - General alerts are sent to you when specific Virtual Branch system events occur. For example, you can be notified when Member Service sends a Secure Message.
Alert History - Alert History allows you to view a historical list of alerts that were sent from Virtual Branch. Clicking on the Subject hyperlink will display the details of the specific Alert.

**You can now select different email addresses for different alerts. You can add up to 3 email addresses to select from. Any alert that is generated will be sent via email. You can also choose to receive an additional message through SMS Text.

  • To setup the additional email addresses go to the Self Service Tab and under Personal Options select Personal Information.
  • At the bottom of the tab you will see the email and additional email boxes, this is where you will fill in the email addresses where the alerts will be sent.