Virtual Branch
Virtual BranchAccess your account balances and history Transfer funds & make loan payments Schedule automatic transfers View copies of cleared share draft checks Send/receive secure emails to & from CCU eStatementsThe convenient, safe way to get your statements Go green by going paperless View six months of statements online Bill Payment ServiceConvenient way to pay your bills with just a click You choose when to pay or make it even easier by scheduling your payments with auto pay ZelleThe fast, safe and easy way to send money directly between almost any bank accounts in the U.S., typically within minutes. With just an email address or U.S. mobile phone number, you can send money to people you trust, regardless of where they bank. Touch Banking AppDownload an easy to read mobile version of Virtual Branch Get your balances and account history Deposit checks electronically via Mobile Deposit Capture Transfer funds & make loan payments Manage bill payments Virtual Loan Apply online for competitive rate CCU loans (use your account number and audio response PIN or create an application without one) | Virtual Branch Login
|
Virtual Branch Alerts Guide
Guide To Setting Up Electronic Alerts
Stay informed on your finances with electronic alerts. Various alerts are available and customizable to your specific needs. If you’d like to be notified when a deposit posts to your account; if your balance falls below a certain amount; or when a particular check clears your account, there’s an alert for that! So if you’d like help staying on top of your finances, check out the guide below for directions on how to set up electronic alerts on your account and to see a list of the alerts that are currently available.
- Log in to your Virtual Branch
- Click on the Self Service Tab
- Locate the Alerts Tab
- The alerts have been divided into categories: Account Alerts, Transfer Alerts, Bill Pay Alerts, General Alerts, and Alert History
- Click on the alert you would like to set up
Account Alerts - Account Alerts will notify you when specific banking events or transactions occur. For example, when an account balance dips below x amount.
Transfer Alerts - Transfer Alerts will notify you when a scheduled transfer is unable to process or when a final in a series of recurring transfers you setup has been completed.
Bill Pay Alerts - Bill Pay Alerts will notify you when specific bill pay events occur. For example, a payment reminder alert.
General Alerts - General alerts are sent to you when specific Virtual Branch system events occur. For example, you can be notified when Member Service sends a Secure Message.
Alert History - Alert History allows you to view a historical list of alerts that were sent from Virtual Branch. Clicking on the Subject hyperlink will display the details of the specific Alert.
**You can now select different email addresses for different alerts. You can add up to 3 email addresses to select from. Any alert that is generated will be sent via email. You can also choose to receive an additional message through SMS Text.
- To setup the additional email addresses go to the Self Service Tab and under Personal Options select Personal Information.
- At the bottom of the tab you will see the email and additional email boxes, this is where you will fill in the email addresses where the alerts will be sent.
