Our new text alert service will allow you to keep tabs on suspicious activity instantly.  CCU wants to make sure that using your debit card is always as safe and convenient as possible, that's why we are excited to launch text alerts as part of our ongoing fraud monitoring program.

How It Works:

With interactive fraud alerts, if our system detects suspicious activity on your card, you’ll receive a text message with details about the suspected transaction. All you have to do is respond to the text to confirm the transaction. If you indicate the transaction is fraud, you’ll receive another message with a number to call for follow-up. If not, you’re all set. The system will mark the transaction as legitimate and you can get on with your day—simple as that.

Getting Started:
If we have your cell phone number on file, you’ll receive an initial text message with instructions to verify your enrollment. Once you have followed the instructions and verified your enrollment, you’re all set.  If there is suspicious activity, we’ll send a text alert right away.